Rockville Home Recording Studio Kit w/ Monitors+Mixer/Interface+Mic+Headphones

Description

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Rockville Home Recording Studio Kit w/ Monitors+Mixer/Interface+Mic+Headphones
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Condition and Warranty
Condition:
BRAND NEW IN ORIGINAL PACKAGING
Warranty:
1 YEAR AUDIOSAVINGS
Product Description
Package Includes:
(1) Pair Rockville APM5B 5.25" 250 Watt Active/Powered USB Studio Monitor Speakers
(1) Rockville ROCKMIX 10FX 10 Chan Mixer USB Computer Recording Interface+Effects
(1) Rockville RCM PRO Studio/Recording Condenser Microphone w Samsung Capacitors
(1) Rockville PRO-M50 Studio Headphones w/ Detachable Coil Cable, Case+Extra Ear Pad
(2) Rockville RCTR110B 10' 1/4'' TRS to 1/4'' TRS Cable, Black, 100% Copper
How to Set Up Your APM Series Speakers:
Video of APM5B:
Unboxing video of APM5B:
Description:
The Rockville APM5 Active Studio Monitor Comes in Pairs and each monitor will be bi-amped. What this means is that there is a separate amp for the highs and a Separate amp for the lows! Each speaker has 125 watts peak output power and 62.5 watts RMS giving you a total of 250 watts peak and 125 watts RMS per pair. We spent a lot of time developing the most premium studio monitors we ever built! I am very pleased and excited to talk to you guys about what we did to make these speakers sound as good as they do. If you are an audiophile you will find what we did to be quite amazing. Keep in mind, the only reason our price point is not 300 % higher is because you are buying manufacturer direct. We are one of the leading speaker manufacturers in the USA, and we have a state of the art manufacturing process. There is a lot to talk about so I will break it down into sections.
Description of the enclosure:
We chose a wooden enclosure as opposed to a plastic enclosure. Your studio is made of wood for a reason. The sound characteristics of high quality wood are better than plastic. We only use the highest quality MDF wood. We do not bother with cheap particle board material when we want to make the best speakers. The thickness is 0.5" around and the front board is a full 1" thick to give you the best sound quality possible. The enclosure is built with the perfect amount of air space to maximize sound quality for a studio.
Every studio or computer room should look beautiful. We believe speakers should enhance the look of a room. We make these speakers in 3 beautiful finishes. Painted black, painted white, and wood finish. We use "baking paint" made for wood surfaces. It is long lasting and the best paint for speakers! We went with a beautiful finish that is mostly matte with a slight shine to it. Our designers spent countless hours on the color to make sure it is not only beautiful but elegant as well to improve the appearance of your studio or room. We kept all the controls on the back of the speaker, which will keep the speaker looking very modern and elegant. The rear port is built to perfect spec to enhance the sound. The tweeter has a curved front bezel to make the highs crystal clear and distortion free.
Amplifier and Speaker Components Details:
To get the most efficiency we use a class "D" amplifier. We use the best quality components from the most reputable circuit manufacturers in the world in order to produce crystal clear sound. Most brands do not like to reveal what's in the guts of the speaker. We feel differently. We want you to know what is inside so you realize how good of a value we are offering and also so that you can understand how good these really are. We use ADAU 1701 for audio processing and TPA3116 for amplification. These are both known to be best in class circuit designs. These components are amazing and allow us to adjust the sound via soft programing on a computer during the design stage to get the perfect sound. ADI and TI are the names of the makers of these IC's. Most people do not know brand names that make circuits; but these are the most famous and reliable in the industry. Only very high end manufacturers like us use these components.
For highs, we have Ferro fluid enhanced
¾"
neodymium silk dome tweeters with metal grill protection. If you are an audiophile I am sure you have tested and love the sound of silk dome tweeters. The neo magnet is strong and can handle a lot of heat. This enabled us to beef up the amplifier power without worrying about melting and blowing the tweeter. The highs on these sound really good! I cannot wait for you all to hear it in person, because I cannot describe how good these sound! You really need to listen to them in person.
We use a 5.25" woofer. This will out-perform a regular 5" woofer any day! The bass sounds amazing on these! Very clear and punchy! The woofer has an injection molded polypropylene cone. This is an engineered type of plastic that is used on many speakers today. It is strong and puts out a great sound. The rubber woofer surrounds increase sound quality and eliminate unwanted distortions. They sound better than foam surrounds in my opinion, which is why we went with rubber. The computer optimized electronic crossover network supplies amazing sounding highs, lows, and mids. Basically it filters out unwanted frequencies from each component so that each speaker plays the right frequencies so that the speaker can go loud without distorting. We use very high-grade crossover filters in our speakers. The specially wounded voice coils produce accurate response along the entire frequency spectrum. We developed the speakers with the most optimized magnet structure, cone, and cabinet space with the goal of reproducing the sound to play back exactly the way it was recorded!
Added benefits:
The rear-firing port is shaped and designed by sound engineers to reduce port turbulence and deliver distortion free top sound quality!
Our factory uses the latest Precision Glue Machine (Over 500 meter Tunnel Oven). But you may ask why am I talking about glue? Well, actually, the glue on speakers is of the upmost importance. If the glue does not hold up, the speaker will be done and blow. We use the latest machinery to manufacture these speakers. The SPL of the speaker goes up when you use better glue and a better machine that can secure the glue in place. If the glue can handle more heat than your speaker can handle more power!
Thick "Wadding" protects the inside of the speaker cabinet. This can be seen if the speaker cabinet is removed. Basically, wadding is a white chemical silk type of material that we put inside the speaker cabinet for multiple reasons. It helps to make the sound more clear, and at the same time protects all the parts inside the speaker. This material is also a fire retardant. This is unique to our speakers. Most other brands do not take this step due to the cost of the material, but it is a game changer if you are trying to create the best speaker!
Inputs and Outputs and Rear Panel Controls:
As I mentioned earlier, we kept all the controls on the rear of the unit to make the speaker look clean and modern. The volume control, bass, and treble controls are all found on the rear of the unit.
These Monitors have all your standard studio inputs and outputs such as a ¼" and XLR combo input jack, RCA input, 3.5MM headphone output. We also added a USB port. The reason we did this is because instead of having to use the 3.5MM or 1/4" TRS jack, you can now directly select the speakers as an output on your computer without using an interface! And you will get true stereo sound!
Features:
Rockville APM5B 5.25" 2-Way 250 Watt Powered USB Studio Monitor Speakers in Black (Pair)
125 Watt RMS
Two-Way Active Studio Monitor Speaker System
Quad Amp Design:
Each Driver Features Frequency Specific Independent Amplifiers
Enclosure is made of top quality MDF wood. Our enclosure is not particle board, it is true high-grade MDF! The enclosure is 0.5" thick while the front board of it is a full 1" thickness to give you the ultimate best sound quality!
Comes in 3 enclosure finish options Wood finish painted black. Wood finish painted white. Wood finish with vinyl front board
We use "baking paint" made for wood surface. It lasts long and is the best paint for speakers!
Beautiful finish is matte with a slight shine to it. Our designers spent a lot of time on the color to make it beautiful and elegant looking to improve the appearance of your studio or room
The enclosure is built with the perfect amount of air space to maximize sound quality for a studio
The port is built to the perfect spec to enhance the sound
Full Range Class "D" Amplifier Circuitry with Auto-Switching Power Supply
LED Power on Indicator on Rear Panel
Ferro Fluid Enhanced ¾" Neodymium Silk Dome Tweeter With Metal Grill Protection
Tweeter has ¾" voice coil diameter
Curved Front Bezel Design Eliminates Standing Wave Distortion
Injection Molded Polypropylene Cone Woofer
Rubber woofer surrounds increases sound quality and eliminates unwanted distortions
Computer Optimized Electronic Crossover Network Supplies Amazing Sounding Highs, Lows, and Mids
Rear-Firing Port Shaped and Designed by Sound Engineers to Reduce Port Turbulence and Deliver Distortion Free Top Sound Quality!
We developed the most optimized magnet structure, cone, and cabinet space that reproduces the sound to play back exactly the way it was recorded!
Specially Wound Voice Coils Produce Accurate Response along Entire Frequency Spectrum
Distortion-Free Playback Even at Max Volume Listening! Very Clean Sound!
Our factory uses the latest Precision Glue Machine (Over 500 meter Tunnel Oven). To put it in simple to understand terms; the glue on speakers is of the upmost importance. If the glue does not hold up, the speaker is done. We use the latest machinery to manufacture these speakers. The SPL of the speaker goes up when you use better glue and a better machine the secure the glue in place
Thick "Wadding" protects inside the speaker cabinet - Wadding is a white chemical silk type of material that we put inside the speaker cabinet for multiple reasons. It helps to make the sound come out more clear, and it also protects all the parts inside the speaker. This material is also a fire retardant. This is unique to our speakers. Most other brands do not take this step due to the cost of the material, but it is a game changer!
World class top of the line audiophile grade components! We use ADAU 1701 for audio processing and TPA3116 for amplification. These are both known to be best in class circuit's designs.
These components also are amazing and allow us to adjust the sound via soft programing on a computer during the design stage to get the perfect sound. ADI and TI are the names of the makers of these IC's. Most people do not know brands who make circuits, but these are famous in that industry and known to be the best of the best. Only very high end products use these components
110 Volt compatible with SMPS technology
Every Speaker in Production Undergoes a Computer Generated Sound Check Test to Ensure it Upholds to our Specifications and Standards
We use a "6Sigma" style Quality Assurance of Each Product (Long story short, each product will work perfectly as advertised for a long long time!)
Transducer Production Line to Make the SPL Performance Stable
One Complete Pair with Mater / Salve Output Connection with Included Noise Rejection Cabling
Includes a noise rejection cable to connect the 2 speakers together (This is a proprietary cable we use that connects the 2 speakers together without any unwanted noise). We also use a special cable tip that will not allow the user to plug the cable in backwards. The cable locks in secure and tight
Comes in 3 beautiful finishes:
Painted Black, Painted White, Vinyl Wood Finish
Inputs / Outputs / Controls:
Volume control
Bass/Treble Control -4dB to 4dB (allows you to adjust high and low frequency independently)
¼" and XLR combo input jack
High Speed USB jack
RCA input
3.5mm Headphone output
Details:
Certification:
CE and RoHS Compliant
Amplifier:
Class D, very efficient amplifier with top components!
(ADI--ADAU1701, TI--TPA3116, SMPS)
System Impedance:
Tweeter 6 Ω
:
Woofer 4 Ω
Signal to noise ratio:
90dB (Maximum output with THD+1<1%, A-weight)
Max SPL:
100dB @ 1w/1m
THD:
0.10%
Frequency Response:
50Hz - 20 kHz
250 Watts peak output per pair
125 Watt RMS output per pair
Each speaker produces 125 watts peak and 62.5 watts RMS
Input voltage:
120V
Components:
¾" silk dome tweeter and 5.25" woofer with rubber surrounds and polypropylene cone
Product Size (Single):
(W*H*D): 7.4'' inch x 11.34'' inch x 9.76'' inch
Shipping Dimensions (For pair boxed):
(W*H*D): 24.1'' inch x 13.54'' inch x 10.7'' inch
Net Weight (Pair):
15.4 LBS
Shipping Weight (Pair):
18.37 LBS
Includes 8.5 foot speaker linking cable and power plug
Input Impedance (Ohms):
10 K Ohm Balanced
System Volume:
(-30dB to +6dB)
Owner’s Manual
Video of ROCKMIX 10FX Product:
HOW TO MANUAL ROCKMIX 10FX:
What's in the Box:
Mixer
Power Adapter
User Manual
USB interface cable
Bluetooth Antenna
Description:
The Rockville RockMix 10FX is the perfect solution for live bands, houses of worship, recording music, gyms, restaurants, podcasting, karaoke, and more. This mixer is packed with all of the important features that you need.
The built in effects engine on this mixer has 16 amazing sounding effects, ranging from reverbs / delays, lush choruses to voice canceller. We use a high-resolution 24 bit DSP effects processor, which makes them sound so crisp. These sound better than most external FX processors.
The built-in USB interface allows you to record the master output of all the channels to the recording software on your computer. The USB interface will also allow you to easily play back songs or other audio from your computer or laptop to channels 7 and 8 of the mixer. What is really cool is that you can EQ the sound from the mixer to get it to be exactly how you like including adding effects.
The USB interface is also perfect for podcasting. It is the bridge to get your computer audio to your speakers or to get your audio output to your computer for recording or live streaming.
Our low-noise mic pre-amp is clean, with a lot of headroom, ensuring a clear sound. Mic pre-amps are one of the most important parts of a mixer. A good quality pre-amp such as this one makes a world of a difference in the sound.
The 3-band EQ and panning allows you to customize the sound the way you want it. The FX send feature lets you connect external effects to the console in order to further shape and enhance your sound. We added pro Bluetooth connectivity, so you can have wireless playback whether you're in a gym, restaurant, home, or any other place where you do not want to hardwire your playback device. The Bluetooth is also a great way to have guests call to your podcast show. We added an external bluetooth antenna for a reliable connection.
We added a high quality compressor to channels 1 and 2 which is great for podcasts, singers, and drummers. A compressor is used to balance the dynamic range of your signal, so this way, the louder and quieter parts of the signal are all sounding perfect. What a compressor does is it allows you to set a minimum and maximum threshold for your audio signal. We accomplish this with just one knob making it really easy to use. If you are doing a podcast and you might have parts with whispering and other parts where people are yelling. A compressor will make the podcast sound really professional. It will make the whispering easy to hear and it will lower the yelling to a normal usable range that sounds good on all speakers. It helps to avoid clipping as well. Another great use is for singers or drummers during live shows or recordings. The compressor will really fine tune the sound and make it sound even and balanced by avoiding potential clipping/distortion of your loud signals (kicks, snare hits, loud vocal passages etc.) Compression is also great for singers because if you sing softly into the mic, it will make those soft passages sound clear and level with the rest of your mix. Please keep in mind you can set the level of compression or turn it off. Our one knob compression is also really easy to use and set.
Channels 1 through 4 are loaded with XLR and ¼" combo jack inputs. Then you get 2 stereo channels that can accept a variety of sources ranging from microphones to any mono/stereo instruments. Channels 1 through 4 all have 48V phantom power for use with condenser mics.
Channels 5 through 8 are your stereo channels and they have 2 band EQ, effects and balance. These channels can accept a variety of sources ranging from microphones to any mono/stereo instruments.
Channels 9-10 is your RCA tape input which is perfect for any device. It is a basic stereo channel with level controls that can be routed either to your monitor or your master mix output which is really cool.
The clipping indicators will prevent you from adding too much gain, making it easy to set your levels accurately.
This solid steel mixer is built like a Rock! Every component, including all potentiometers and knobs are extremely high grade.
If you are using this for Karaoke you will love our vocal canceller function that will remove the vocals so you can sing along to the music!
Features:
Rockville RockMix 10FX 10 Channel Mixer with USB Recording Interface, Effects and Bluetooth
Channels 1 and 2 have XLR / ¼" Mic/Line input combo jacks with gain and volume control, 3-band EQ, pan, 48V phantom power, pad, high pass filter, FX and compressor
Channels 3 and 4 have XLR / ¼" Mic/Line input combo jacks with gain and volume control, 3-band EQ, pan, 48V phantom power, pad, high pass filter, FX
Channels 5 - 8 have ¼" line input jacks with volume control and 2 band EQ, FX and can accept balanced and unbalanced signals and 6 have ¼” inputs
Channels 9-10: TAPE Input with RCA inputs and level control assignable to either headphone or main output
USB audio interface assignable to channels 7-8 with 2 band EQ, FX, balance controls
RCA main mix output with volume control (to plug into your monitors)
XLR Main mix balanced output
¼" Main mixed unbalanced output
¼" Headset and Monitor output
24 Bit FX engine with 16 DSP Effects (Each effect sounds great)
Vocal Canceler feature for Karaoke applications
Effect mute button (controllable with an optional footswitch)
Built in professional Bluetooth wireless audio streaming
Main mix master volume knob
Built in USB interface will send the Summed Stereo Mix to your favorite DAW
Interface will be identified and addressed as an external sound card in your DAW
Peak LED indicator detects clipping on channels 1-4
Main mix has left and right clip indicators
Power on LED indicator
Super linear mic preamp with low noise (this uses a top of the line mic pre normally found in very expensive mixers)
This mixer is built out of solid steel metal and when you pick it up you immediately can feel the weight and how solid it is
All knobs and potentiometers are super sturdy and linear
48V phantom power for condenser microphones
Stereo return knob
Rubber feet
Mixer includes a power adapter DC5V/1A
British EQ circuitry is designed to emulate the classic EQ from the legendary mixers that came out in the 1950's, 60's and 70's
Dimensions: (L x W x H) 12.13" x 9.84" x 2.44"
Sensitivity/ Impedance:
Mic(1-4): 3mV/5.3KΩ (Gain max)
Line, channel 1-4 (Balanced): 15mV/24KΩ (Gain max)
Line, channel 1-4 (Unbalanced): 15mV/12KΩ (Gain max)
Line, channel 5-8/ STEREO/RETURN (Balanced): 300mV/44KΩ
Line, channel 5-8/ STEREO/RETURN (Unbalanced): 300mV/22KΩ
TAPE channel: 300mV/20KΩ
Output level: 5.8V max (MAIN; MONITOR; TAPE)
Frequency range: 20 -25000 Hz
THD: ≤0.05%
S/N ratio: 88dB
Equalizer
Bass range: ±15dB/80Hz
Mid range: ±15dB/2.5KHz
High range: ±15dB/12kHz
Headphone impedance: ≥16Ω
USB interface: USB 2.0 full speed and earlier (also 1.1 compatible)
16-Bit Delta-Sigma, 44.1kHz Sampling rates; 48khHz max,
Bluetooth: Compliant with Bluetooth Specification V5.0 + EDR
Phantom power for Combo jack: 48V
Power supply via power supply unit provided and connected to AC100-240V 50/60Hz
Dimensions: 385 (L) *295 W) *115 (H) mm
Weight: 4.85LBS(2.2KG)
Suitable operating system for data transfer via USB interface:
Windows 2000, XP or higher; Mac OS 9.0.4 or higher, 10.X or higher.
How to Setup a Rockville Condenser Microphone with Your Computer:
Video of RCM PRO:
What's in the Box:
(22 gauge, 10 feet) XLR to XLR Cable - To connect to the phantom power input on your mixer or interface
(22 gauge, 10 feet) 3.5mm to XLR Cable - To connect the microphone to your computer
Metal Shock Mount
Large Wind-Screen/Pop-Filter
Owners Manual
Warranty Card<
Description:
Introducing, the Rockville RCM PRO, our newest high-quality, professional studio/recording condenser microphone! With it's large diaphragm it provides smooth, natural sound and low noise, it also delivers great bass, mids, and highs on all of your recordings. This microphone is very sensitive to incoming sounds to give you the best possible sound! In addition, it includes a 25mm cartridge that allows for a bigger pickup area to pick up incoming sound. The cartridge is the most important aspect that determines the sound quality, and the RCM Pro has one of the best quality cartridges available for any microphone under 0. This microphone sounds better than other name brand microphones that cost twice the price!
The body of the microphone is made of a special zinc metal material. The super strong construction prevents noises from shocks and vibrations. This is especially important when recording loud music including drums and bass. The microphone head is made of strong, high quality steel and features a one-piece microphone head design. Most microphones will have a microphone head that is 2 pieces glued together. Our one-piece microphone head ensures longer life, and better durability. In addition, it helps to eliminate unwanted vibrations that may occur. This microphone has two capacitors (22µ50V and 47µ16V). We used Samsung capacitors from Korea, which are the highest quality capacitors on the market. These are important to help stabilize the voltage so that your recordings are consistent throughout, even if there are sudden changes in the volume or frequency ranges. We compared this microphone to the 3 most famous brands of microphones and the RCM PRO outperformed similar microphones that sell for over double the price!
Features:
Rockville RCM PRO Professional Studio/Recording Condenser Microphone
Best Applications: Home-Studio, Recording Studio, Broadcasting, Podcasts, Live Performances, and much more!
Large diaphragm for smooth, natural sound and low noise
25mm Large Cartridge - Allows For Bigger Pickup Area
Two Large Capacitors: 22µ50V and 47µ16V
Large Diaphragm - Provides Smooth Natural Sound, and Great Bass, Mids, & Highs
High SPL Handling and Wide Dynamic Range
Cardioid Polar Pattern Reduces Pickup of Sounds From Sides and Rear, Reducing Unwanted Noise
Element: Fixed-charge back plate, permanently polarized condenser
Microphone Head is Made of High Quality Steel featuring One-Piece Head Design
Microphone Body Is Made of Special Zinc Metal Material - Prevents Noise From Shock and Vibrations
Frequency Response: 20Hz - 20 kHz
Open Circuit Sensitivity: -30dB ±2dB (0dB = 1V/Pa @ 1 kHz)
Impedance: 100 Ohms
Equivalent Noise Level: = 23 dB A (IEC581-5)
Maximum Input Sound Level: 142dB SPL (THD = 1.0% @ 1 kHz)
Electrical Current: ?500Ua
Noise: 20dB SPL
Dynamic Range (Typical): 124 dB, 1 kHz @ Max SPL
Signal-to-Noise Ratio: 74 dB, 1 kHz @ 1 Pa
PCB Layout: Surface Mount
Fixed Crossover Filter Cutoff Frequency: 50Hz - 16 kHz
Power Requirements: 48V DC Phantom Power
Output Connector: 3-Pin XLR
Product Weight: 0.74 Lbs
Product Height: 7.44" inches
Shipping Weight: 3.32 Lbs
Shipping Dimensions: 13.98" x 7.87" x 3.15"
Owner's Manual
​
Includes:
Pro-m50 headphones
Detachable cable
Soft suede and leather ear cushions (interchangeable)
Leather hard travel protective case
Gold plated ¼" adapter
Video of PRO-M50:
Description:
Rockville brings you studio quality headphones and at an incredible price with its new PRO-M50 headphones. These are professional grade headphones that are guaranteed to ourperform headphones that cost triple the price! These feature ergonomically designed swiveling cups with interchangeable soft suede or leather finish cushions (included). The ear cups seal tight for excellent sound isolation and minimal bleed. Inside these cups you'll find 40mm Neodymium drivers delivering accurate audio with an extended frequency range for clear and rich bass, and a full frequency range of mids and highs. These are closed back style headphones specifically designed for studio monitoring. These play back the sound with a flat frequency curve so you can hear your music exactly how it was recorded. With the PRO-M50 you can expect to hear every detail of every song with extreme accuracy. These headphones cover full frequency ranges; even extending a bit past the frequencies that the human ear can hear.
The headband is made of soft leather, offering ultimate comfort even after extended wear. The beautifully designed stainless steel headband frame and arms are strong and durable. A detachable 51" coiled 100% Oxygen Free Copper cable with a gold plated 3.5mm plug is included along with a gold plated ¼" adapter to ensure the best possible signal. A hard leather case is included to store and protect your new investment when you are on the go.
Amazing sound quality will make these your go-to headphones whether in the studio or out and about!
Features:
Rockville PRO-M50 Studio Headphones w/ Detachable Coil Cable, Case+Extra Ear Pad
Professional High-Definition Studio Headphones
40mm Neodymium drivers
Ergonomically designed swivel ear cups
Supreme sound isolation
Accurate sound reproduction
Minimal bleed
Sturdy and durable steel headband and arms
Soft leather headband cover
Interchangeable leather and soft suede ear cups covers included
Detachable 51" coil cable made of 100% Oxygen Free Copper (158" fully extended)
Gold plated 3.5mm connector
Gold plated ¼" adapter
Hard leather carrying case
Stainless steel headband frame and moving arms are durable and long-lasting
Specifications:
Style: Closed-Back
Design: Circumaural
Transducer Type: Dynamic
Driver: 40MM
Sensitivity: 97±3dB
Impedance: 32ohm
Frequency Response:10Hz - 25KHz
Max. Power: 600MW
Rating Power: 260MW
Net Weight: 290g (with cable)
Video of RCTR CABLES:
Video of RCTR110B:
Description:
Rockville High Performance Cables are designed to provide efficient signal transfer for every application. Whether on stage, in the studio or at home, our Nickel-Plated, OFC (Oxygen-free copper) conductors assure that you have enhanced signal clarity with every use. Shielded for Superior EMI and RFI rejection, Rockville High Performance Cables are an ideal choice for all your audio connection needs.
Features:
Rockville RCTR110 Nickel-Plated, 1/4'' TRS to 1/4'' TRS Balanced Cable
100% Copper Conductors for Enhanced Signal Clarity
OFC Spiral Shield for Effective EMI and RFI Rejection and Flexibility
Length: 10 Ft
Color: Black
Return Policy
AudioSavings Return Policy:
At Audiosavings, we strongly believe in customer satisfaction and therefore offer free return shipping within 30 days of purchase on all items returned to us within the continental USA.
Prior to returning merchandise, contact us and we will give you a return authorization # and a return label.
You may return this item for a refund within 30 DAYS of purchase.
Warranty Repair/Exchange Period: 1 YEAR
If your item is defective or you want to return it for any reason within the first 30 days of when it was delivered to you; you have the following options:
We will send you a
pre-paid shipping label
to replace the item for a brand new one.
We will send you a
pre-paid shipping label
to exchange the item for another item of your choice. If the item you chose is more or less money we will work out the price difference with you.
If you are returning a
working item
in used condition for a refund there will be a 20% used item fee deducted from your refund. All replacements and exchanges are free.
Replacement/Processing Time:
Your replacement or refund will process within 3-5 business days of when we receive the item.
Please note
items with physical damage un-related to shipping are not covered under warranty. Registered software cannot be returned.
You
MUST notify us within 48 hours
if you receive an item that was damaged during shipping.
Process for returning items
Please email us with your eBay user ID, Item code / model #, Condition of the item, and the reason for your return. Please also indicate whether you would like a replacement, an exchange, or a refund. We will supply you with a reference number (RMA #) to put on the package which will ensure quick processing of your return.
All returns require a RMA# to be returned back to our facility.
Item Code: APM5B+ROCKMIX 10FX+RCM PRO+PRO-M50 KIT 1
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